Cookie Policy

Effective Date: March 29, 2026 Last Updated: March 29, 2026

1. What Are Cookies?

Cookies are small text files that a website places on your device (computer, phone, or tablet) when you visit. They help websites remember your preferences, keep you logged in, and understand how you use the site.

Beyond traditional cookies, we may also use similar technologies such as local storage, session storage, and pixel tags (also called "web beacons"). For simplicity, this policy refers to all of these as "cookies."

2. How We Use Cookies

We use cookies to:

Keep you signed in to your account
Remember your cookie consent preferences
Understand how users navigate the site (analytics)
Detect and prevent fraud and abuse

We do not use cookies for:

Tracking you across unrelated third-party websites
Building advertising profiles for ad targeting
Selling or sharing cookie data with data brokers

3.1 Strictly Necessary Cookies

These cookies are essential for the Service to function. They cannot be disabled. They do not require your consent.

Cookie Name	Purpose	Duration
`sb-access-token`	Authentication session — keeps you logged in	Session (expires on logout or browser close)
`sb-refresh-token`	Refreshes your authentication session	30 days
`cookie-consent`	Stores your cookie consent preferences	1 year
`_cruise_alert_session`	Server-side session identifier	Session

Provider: These are set by CruiseAlert and our authentication provider.

3.2 Analytics Cookies

These cookies help us understand how visitors use the Service — which pages are most visited, where users drop off, and how features are being used. This information is aggregated and not tied to your identity.

These cookies are only set if you consent.

Cookie Name	Purpose	Duration	Provider
(To be determined based on analytics tool selected)	Usage analytics	(Varies)	(Varies)

Note: We have not yet finalized our analytics provider. When one is selected, this table will be updated with the specific cookie names and purposes. If you consent to analytics cookies and the analytics setup changes materially, we will request fresh consent.

How to opt out: Decline analytics cookies when the consent banner appears, or update your preferences in your account settings at any time.

3.3 Marketing Cookies

Marketing cookies are used to deliver relevant promotional content and measure the effectiveness of campaigns. These are set only with your consent and may involve third-party providers.

These cookies are only set if you consent.

Cookie Name	Purpose	Duration	Provider
(To be determined)	Campaign attribution	(Varies)	(Varies)

Note: We do not currently run paid advertising campaigns. If and when we do, this section will be updated with specific cookie details before those cookies are placed.

How to opt out: Decline marketing cookies when the consent banner appears, or update your preferences at any time.

3.4 Preference Cookies

These cookies remember your choices and personalize your experience — for example, your preferred notification settings or display preferences.

These cookies are set only if you consent.

Cookie Name	Purpose	Duration
`cruise_prefs`	Stores UI preferences (e.g., table sort order, notification settings)	1 year

4. Third-Party Cookies

Some features of the Service involve third-party providers who may set their own cookies.

4.1 CDN and Security Provider

Our CDN and security provider may set cookies for:

Bot detection and security challenges (e.g., __cflb, cf_clearance)
Load balancing

These are security-related cookies that help protect you and the platform.

4.2 Authentication Provider

Our authentication provider's cookies are listed under Strictly Necessary above.

When you first visit cruisealert.com, a cookie consent banner will appear. You can:

Accept all — enables strictly necessary, analytics, marketing, and preference cookies
Accept necessary only — enables only strictly necessary cookies
Customize — choose which non-essential cookie categories to enable

Your choice is stored in a strictly necessary cookie (cookie-consent) so we remember your preference.

5.2 Changing Your Preferences

You can update your cookie preferences at any time:

Click "Cookie Settings" in the footer of any page on cruisealert.com
Visit cruisealert.com/legal/cookies#manage
Contact us at legal@cruisealert.com

5.3 Browser Controls

You can also control cookies directly through your browser settings:

Chrome: Settings > Privacy and security > Cookies
Firefox: Settings > Privacy & Security > Cookies
Safari: Preferences > Privacy > Manage Website Data
Edge: Settings > Privacy, search, and services > Cookies

Note: Blocking all cookies may prevent some features of the Service from working, including the ability to stay logged in.

5.4 Opt-Out Links for Specific Services

Google Analytics (if used): tools.google.com/dlpage/gaoptout
Other providers: Will be listed here when activated

We keep a record of your consent choices to comply with legal requirements. This record includes:

Whether you consented to each cookie category
When you gave or withdrew consent
The version of the cookie policy you consented to

This record is associated with your account (if logged in) or an anonymous session identifier (if not logged in), and is retained for 5 years for compliance purposes.

7. Do Not Track

Some browsers send a "Do Not Track" (DNT) signal. We currently do not respond differently to DNT signals, as there is no universal standard for how they should be interpreted. We encourage you to use the cookie consent controls described above instead.

8. Changes to This Policy

We will update this policy if we add new cookies or change how we use existing ones. Material changes will be notified through the consent banner (requesting fresh consent where required) and by updating the "Last Updated" date above.

9. Contact

Questions about cookies? Contact us at: Email: legal@cruisealert.com Website: cruisealert.com/legal/cookies